ASCOT Classic Linen Cap
Description
Effortless Style: The Ascot Linen Cap is meticulously crafted from a premium linen blend, ensuring lightweight comfort and breathability for every season.
Timeless Design: Featuring a classic six-panel construction and a gracefully curved brim, this cap presents a clean and versatile silhouette that enhances both casual and sophisticated ensembles.
Everyday Sophistication: Ideal for summer retreats, coastal walks, or refined city outings, this cap embodies relaxed elegance, seamlessly blending understated luxury with everyday wear.
Shipping Policy
Order Processing and Delivery Schedule
Once your order is placed on our website, our team begins processing it promptly. To help you plan your purchase, please review the following schedule:
Order Cut-off Time
04:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed after the cutoff time will begin processing the next business day.
Standard Shipping Handling Time
Order Handling Time: 1–2 business days (Monday–Friday)
Standard Shipping Transit Time
Standard Shipping: 3–7 business days (Monday–Friday)
Total Shipping Time (Handling Time + Transit Time)
Standard Shipping: 4–9 business days (Monday–Friday)
Order Confirmation
After placing your order, you will receive an email with your order number and order details.
Once your order ships, you will receive a shipping confirmation email containing your tracking number and tracking link. Additionally, an email notification will be sent once your order is delivered.
Shipping Carrier
We partner with reliable carriers across the United States, including:
USPS
UPS
FedEx
The carrier used for your shipment may vary depending on your delivery location and order size.
Shipping Locations
We currently ship to all locations within the United States.
Shipping Fee
Standard Shipping: Free Shipping on all orders within the USA.
Lost Packages
If your package is marked as delivered but you have not received it, please:
Verify the shipping address used at checkout
Check all possible delivery areas around your residence
Ask neighbors or family members if they accepted the package
Contact the carrier directly with your tracking number to initiate an investigation
If the package is officially declared lost by the carrier, contact us immediately with your order number. We will reship your order or issue a refund based on your preference.
Tracking
Once your order is dispatched, a tracking number will be emailed to you.
You may also use our Order Tracking Page to monitor the movement of your package.
Please note that tracking updates may take up to 24 hours to appear.
Delays
We always aim to meet our estimated delivery timelines; however, delays may occur due to increased shipping volumes, severe weather, or unforeseen courier disruptions.
If your order does not arrive within the expected timeframe, please contact our support team for assistance.
Refund & Return Policy
Return Window and Eligibility
Returns and exchanges are accepted within 30 days of delivery, provided the following conditions are met:
Items must be new, unused, and returned in their original condition.
All accessories, packaging, and labels must remain intact.
Returns are accepted for both defective and non-defective products.
Customers must contact us at support@veroneclub.com to request return authorization and instructions before sending any item back.
Damaged or Defective Items
If your order arrives damaged or defective, please notify us within 48 hours of delivery with the following details:
Your order number
Clear photographs of the item and packaging
A brief description of the issue
Based on the situation, we will arrange a replacement, exchange, or full refund.
Refund Process
Once we receive and inspect your returned item, you will be notified via email about the approval or rejection of your refund.
If approved:
Refunds will be processed to your original payment method within 7 days.
A confirmation email will be sent once the refund has been issued.
Late or Missing Refunds
If you have not received your refund:
Check your bank or payment account again
Contact your bank or credit card provider, as processing times may vary
If the issue continues, please email us at support@veroneclub.com
Non-Returnable Items
We do not accept returns under the following conditions:
Items that are used, damaged, or not in new condition
Items returned after the 30-day window
Items sent back without prior authorization
Products missing components, accessories, or original packaging
Exchanges
We accept exchanges for eligible products returned within 30 days. Customers are asked to ensure they review product details carefully before placing an order. To initiate an exchange, please contact us at support@veroneclub.com for authorization and instructions.
Return Address
4800 N Federal Hwy, Suite B200,
Boca Raton, Florida 33431,
United States
Method & Fees
Return method: By mail
Return label: Included in the package, free of charge
Restocking Fee: None
Return Cost: Free return shipping
Refund Period: 7 days after inspection
Cancellation Policy
You may cancel your order within 2 hours of purchase, provided the order has not yet been processed or shipped.