Medusa Luxe Long Chain Necklace – Gold & Silver Elegance

Introducing our exquisite Verone Silver and Gold Plated Steel Collection, where timeless elegance meets modern minimalism.

Crafted from premium steel and elegantly plated with both silver and gold, each piece embodies the essence of understated sophistication. This collection is designed for those who appreciate refined craftsmanship and the beauty of lasting quality.

With a focus on comfort and effortless style, our designs seamlessly transition from day to evening, making them the perfect addition to any discerning wardrobe. Embrace the allure of subtle luxury and elevate your ensemble with Verone.

Order Processing and Delivery Schedule

Once your order is placed on our website, our team begins processing it promptly. To help you plan your purchase, please review the following schedule:

Order Cut-off Time

04:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed after the cutoff time will begin processing the next business day.

Standard Shipping Handling Time

Order Handling Time: 1–2 business days (Monday–Friday)

Standard Shipping Transit Time

Standard Shipping: 3–7 business days (Monday–Friday)

Total Shipping Time (Handling Time + Transit Time)

Standard Shipping: 4–9 business days (Monday–Friday)

Order Confirmation

After placing your order, you will receive an email with your order number and order details.
Once your order ships, you will receive a shipping confirmation email containing your tracking number and tracking link. Additionally, an email notification will be sent once your order is delivered.

Shipping Carrier

We partner with reliable carriers across the United States, including:

USPS

UPS

FedEx

The carrier used for your shipment may vary depending on your delivery location and order size.

Shipping Locations

We currently ship to all locations within the United States.

Shipping Fee

Standard Shipping: Free Shipping on all orders within the USA.

Lost Packages

If your package is marked as delivered but you have not received it, please:

Verify the shipping address used at checkout

Check all possible delivery areas around your residence

Ask neighbors or family members if they accepted the package

Contact the carrier directly with your tracking number to initiate an investigation

If the package is officially declared lost by the carrier, contact us immediately with your order number. We will reship your order or issue a refund based on your preference.

Tracking

Once your order is dispatched, a tracking number will be emailed to you.
You may also use our Order Tracking Page to monitor the movement of your package.
Please note that tracking updates may take up to 24 hours to appear.

Delays

We always aim to meet our estimated delivery timelines; however, delays may occur due to increased shipping volumes, severe weather, or unforeseen courier disruptions.
If your order does not arrive within the expected timeframe, please contact our support team for assistance.

Return Window and Eligibility

Returns and exchanges are accepted within 30 days of delivery, provided the following conditions are met:

Items must be new, unused, and returned in their original condition.

All accessories, packaging, and labels must remain intact.

Returns are accepted for both defective and non-defective products.

Customers must contact us at support@veroneclub.com to request return authorization and instructions before sending any item back.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours of delivery with the following details:

Your order number

Clear photographs of the item and packaging

A brief description of the issue

Based on the situation, we will arrange a replacement, exchange, or full refund.

Refund Process

Once we receive and inspect your returned item, you will be notified via email about the approval or rejection of your refund.

If approved:

Refunds will be processed to your original payment method within 7 days.

A confirmation email will be sent once the refund has been issued.

Late or Missing Refunds

If you have not received your refund:

Check your bank or payment account again

Contact your bank or credit card provider, as processing times may vary

If the issue continues, please email us at support@veroneclub.com

Non-Returnable Items

We do not accept returns under the following conditions:

Items that are used, damaged, or not in new condition

Items returned after the 30-day window

Items sent back without prior authorization

Products missing components, accessories, or original packaging

Exchanges

We accept exchanges for eligible products returned within 30 days. Customers are asked to ensure they review product details carefully before placing an order. To initiate an exchange, please contact us at support@veroneclub.com for authorization and instructions.

Return Address

4800 N Federal Hwy, Suite B200,
Boca Raton, Florida 33431,
United States

Method & Fees

Return method: By mail

Return label: Included in the package, free of charge

Restocking Fee: None

Return Cost: Free return shipping

Refund Period: 7 days after inspection

Cancellation Policy

You may cancel your order within 2 hours of purchase, provided the order has not yet been processed or shipped.